Browse by category
Getting Started
Set up your account and run your first generations.
Generation
Prompting tips for images & video, settings explained.
Billing
Plans, invoices, refunds, and usage quotas.
Account
Profile, password, SSO, and teams.
Safety
Content policy, reporting, and takedowns.
Troubleshooting
Fix common errors and known issues.
Frequently asked questions
Do you use my prompts or outputs to train models?
By default, we do not use your content to train our models unless you explicitly opt in. See the Privacy Policy for details.
Why did my generation fail?
Most failures are due to quota limits, safety moderation, or connectivity. Try shorter prompts, check your quota, and retry.
Can I use outputs commercially?
Generally yes, subject to applicable law and third‑party rights. Review our Terms of Service for specifics.
How do I request a refund?
If you think you were charged in error, contact support with your invoice ID from the billing page.