Overview
This Privacy Policy describes how PYGMI AI ("Pygmi AI", "we", "us", or "our") collects, uses, and shares personal information when you visit our websites, create an account, or use our AI image and video generation products (the "Services"). By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
This document is provided for informational purposes and does not constitute legal advice.
Scope & Definitions
- Personal Information means information relating to an identified or identifiable individual (e.g., name, email, IP address, device IDs).
- Content means prompts, reference images, videos, and outputs you submit to or generate with the Services.
- Usage Data means information about how you access and use the Services (e.g., interactions, timestamps, feature usage, crash logs).
Information We Collect
Information you provide
- Account data (name, email, password or SSO identifiers).
- Profile details (display name, avatar, preferences).
- Prompts, reference files, and generated Content.
- Support requests and feedback.
Information from your use of Services
- Device and log data (IP address, browser type, OS, language, timestamps, referrer/exit pages).
- Telemetry (feature interactions, errors, performance metrics).
- Approximate location inferred from IP (country/region level).
Payments
We use third‑party payment processors (e.g., Stripe/Google/Apple). We do not store full payment card numbers. Processors handle billing data under their own policies.
Third‑party accounts
If you choose SSO or connect cloud storage, we receive identifiers and minimal profile info as permitted by the provider and your settings.
How We Use Information
- Provide, maintain, and improve the Services, including generating images/videos from your prompts.
- Operate safety systems (abuse detection, malware/CSAM scanning, and content policy enforcement).
- Personalize features, remember preferences, and measure effectiveness.
- Communicate with you about your account, security alerts, updates, and marketing (where permitted).
- Comply with law, prevent fraud, and protect our users, the public, and our rights.
AI‑Specific Data Practices
Prompts & Outputs
Prompts, reference files, and outputs may be processed to deliver the Services, troubleshoot, and enforce our policies. We minimize review and restrict access to authorized personnel.
Model Providers
We may route your Content to third-party artificial intelligence service providers to generate results. Transmission occurs over encrypted channels. These providers act as processors under our instructions and may also process data in accordance with their own policies.
Training & Improvement
By default, we do not use your Content to train our models unless you explicitly opt in. We may use aggregated and de‑identified Usage Data for analytics and product improvement. Business/Enterprise workspaces may have separate data controls.
Safety & Moderation
To keep the platform safe, automated systems and limited human review may analyze Content to detect policy violations (e.g., illegal content, spam, harassment, IP infringement).
Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on: (i) performance of a contract, (ii) legitimate interests (e.g., securing and improving the Services), (iii) consent (e.g., certain marketing/cookies), and (iv) compliance with legal obligations.
How We Share Information
- Service Providers: hosting, storage, analytics, payments, customer support, and AI model providers.
- Business Transfers: in connection with a merger, acquisition, or asset sale.
- Legal: to comply with applicable law or valid legal process, or to protect rights, safety, and security.
- With Your Direction: e.g., sharing to social networks or publishing galleries you enable.
Cookies & Similar Technologies
We use cookies, local storage, and similar technologies to run the site and understand usage. You can control cookies through your browser and in‑product settings where available.
Required for login, security, and core features. Cannot be disabled.
Helps us understand performance and improve the product.
Used to personalize or measure ads if you consent.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
| Category | Typical Retention | Notes |
|---|---|---|
| Account data | For life of account + 90 days | Deleted sooner upon verified request where applicable. |
| Prompts/Content | Up to 30 days by default | Enterprise settings may change this; you can delete items you control. |
| Logs/Telemetry | 30–180 days | For security, abuse prevention, and diagnostics. |
| Billing records | As required by law (typically 7 years) | Maintained by payment processors and our finance systems. |
Security
We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, secure development practices). No method of transmission or storage is 100% secure.
Your Rights & Choices
- Access, correct, or delete your personal information.
- Export your data where technically feasible.
- Object to or restrict certain processing.
- Withdraw consent at any time (processing before withdrawal remains lawful).
- EEA/UK residents may lodge a complaint with a supervisory authority.
- California residents: you may have rights under the CCPA/CPRA (to know, delete, correct, opt‑out of sale/share). We do not sell your personal information for money.
To exercise rights, contact us at pygmiai@gmail.com or use in‑product settings.
Children
Our Services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.
International Transfers
We operate globally and may transfer, process, and store information outside your country, including where our providers are located. Where required, we use appropriate safeguards, such as Standard Contractual Clauses.
Automated Decision‑Making
Certain features (e.g., content moderation or abuse prevention) may rely on automated processing. You can contact us to obtain more information or to request human review where required by law.
Third‑Party Links & Services
The Services may link to third‑party websites or integrate third‑party services. Their privacy practices are governed by their own policies. Please review them carefully.
Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will notify you via the Service or by email before the changes become effective. The date at the top indicates the latest revision.
Contact Us
If you have questions about this Policy or our privacy practices, contact our privacy team or Data Protection Officer:
PYGMI AI
Jakarta
Indonesia